Mack Trucks and Volvo Trucks North America are the first and only North American Truck Manufacturers to deliver a comprehensive service management system to their customers.

Five years ago Mack Trucks and Volvo Trucks North America introduced MVASIST, an innovative solution to provide customers with faster, more accurate service estimates and write-ups when their trucks need service. MVASIST simplifies the critical first step of the service process by providing the service writer access to comprehensive fleet and manufacturer information specific to the customer and vehicle in the shop.

MVASIST allows dealer service personnel, Mack and Volvo support staff and our customers to effectively and efficiently communicate during a service event, sharing information and getting regular status alerts. The result is a consistent, focused use of advanced technology customized to the unique requirements of our customers. Mack and Volvo customers save hours per service event, repairs are agreed to up front and trucks are back on the road faster.

By combining immediate access to more complete service information with streamlined communication between service locations, field staff and customers, MVASIST gives Mack and Volvo service networks the tools to provide our customers with a unique and unparalleled service experience.

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